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__________ Is When a Shopper Visits a Retail Store to Inspect

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__________ is when a shopper visits a retail store to inspect merchandise,but then purchases the merchandise online.

Grasp the concept and applications of Six Sigma and PDCA in quality management.
Identify the impact of TQM principles on organizational performance.
Recognize the importance of continuous improvement and its methodologies in quality management.
Understand the significance of standards and certifications in quality management.

Definitions:

Prevention Steps

Measures or actions taken in advance to stop something undesirable from occurring, such as an illness or accident.

Manager's Steps

A series of actions or strategies undertaken by a manager to achieve organizational goals or solve problems.

Sexual Harassment Prevention

Measures and strategies implemented to stop unwelcome sexual advances or behavior in the workplace or other environments.

Self-fulfilling Prophecy

A belief or expectation that an individual holds about a future event that manifests because the individual holds it.

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