Services Can Be Classified According to Whether They Are Delivered

question 325

Multiple Choice

Services can be classified according to whether they are delivered by people or equipment,whether they are for profit or nonprofit organizations,and whether they are __________.

• A)government agencies
• B)a national organization or a global organization
• C)privately owned or publicly owned
• D)performed by independent contractors
• E)owned by individuals or corporations

---

Definitions:

Franchisor Functions

Activities and responsibilities of a franchisor, including branding, training, support, and oversight of franchisees to ensure consistency and quality.

FRM

stands for Financial Risk Manager, a professional designation for financial risk professionals.

Service Delivery System

Service Delivery System refers to the framework and processes through which a company provides its services to customers, encompassing the service design, delivery channels, personnel, and technology.

Franchise Offering

A business arrangement where one party (the franchisor) grants another (the franchisee) the right to operate a business under its brand.