One Tool Available for Services When Dealing with Capacity Management

question 225

Multiple Choice

One tool available for services when dealing with capacity management is to use __________ to charge different prices during different times of the day or the week to help match the supply and demand for their services.

• A)variable hours of operation-opening or closing a store at different times
• B)sales promotion incentives such as coupons
• C)off-peak pricing
• D)build-to-order service delivery systems
• E)rationing

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Definitions:

Volume Discounts

Reduced prices offered to customers who purchase in large quantities, incentivizing bulk buying.

Revenue

The total amount of income generated by the sale of goods or services related to a company's primary operations.

Self-sort

A process where individuals or entities categorize themselves based on personal criteria or preferences, often seen in markets or social groupings.

High-end

Products or services that are of superior quality and typically sold at a higher price than comparable items.