Which of the Following Statements About How Technology Has Positively

question 5

Multiple Choice

Which of the following statements about how technology has positively influenced service is true?

• A) Technology provides approaches for delivering existing services in more accessible,convenient,productive ways
• B) Technology facilitates basic customer service functions
• C) Technology facilitates transactions by offering a direct vehicle for making purchases
• D) Technology provides an easy way for customers to learn and do research about products and companies
• E) All of the above statements about how technology has influenced service are true

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Definitions:

Manic Episode

A period of abnormally elevated mood, energy, and activity levels, often characteristic of bipolar disorder.

Hyperactive

Excessive activity or movement; often refers to individuals who are abnormally or pathologically active.

Pulitzer Prize

A prestigious award given annually for achievements in newspaper, magazine and online journalism, literature, and musical composition within the United States.

Suicides Peak

A term referring to the highest rates of suicide observed in certain populations or during specific times of the year.