The Leading Barrier to Expanding Electronic Links with Customers and Partners

question 54

Multiple Choice

The leading barrier to expanding electronic links with customers and partners online is .

• A)concern over security
• B)lack of trained personnel
• C)lack of evidence of efficiencies gained through e- procurement
• D)lack of knowledge
• E)cost

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Definitions:

Organizational Citizenship Behavior

Voluntary actions employees do to help others and benefit the organization beyond their job requirements.

Computer Problem

An issue or malfunction related to computer hardware or software that interferes with normal operations.

Equity Theory

A theory of motivation that focuses on an individual's perception of fairness in work situations, especially in relation to the input and output balance compared to others.

Procedural Justice

Refers to the fairness of the processes that lead to outcomes.