Tracy Is a Salesperson for XYZ Computer Co

question 104

Multiple Choice

Tracy is a salesperson for XYZ Computer Co. and is having trouble getting sales. Her customers consistently bring up need objections and she is rarely able to overcome them. Chances are Tracy ___________________.

• A) Needs to improve her prospecting and qualifying skills
• B) Isn't spending enough time presenting the different features and benefits of her products
• C) Needs to find a way to lower the price of her products
• D) Just doesn't know the product well enough to sell it
• E) Is working with customers who simply don't know what they need

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Definitions:

Union Organizing Attempt

Efforts made by labor unions to gain representation rights for workers in a workplace, typically through a formal election process.

Employee Turnover

The rate at which employees leave a company and are replaced by new employees, often used as an indicator of workplace satisfaction and stability.

Certification Election

A formal process conducted by an external body, often a government labor board, in which employees vote to determine whether or not they wish to be represented by a particular labor union.

Workplace Improvement

Efforts and initiatives undertaken to enhance the working conditions, productivity, and overall environment of a workplace.