All of the Following Statements About the No-Need Objection Are

question 98

Multiple Choice

All of the following statements about the no-need objection are true EXCEPT that a:

• A) salesperson may trigger a no-need objection by giving a poor sales presentation.
• B) salesperson may be able to overcome the no-need objection by asking questions.
• C) no-need objection may also include a hidden objection.
• D) no-need objection may also include a stalling objection.
• E) no-need objection may be overcome with autosuggestion.

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Definitions:

Customer Cost Analysis

The process of analyzing all costs associated with acquiring and serving customers to determine their profitability.

Time-Driven Activity-Based Costing

A costing method that assigns costs based on the time it takes to complete specific activities.

Customer Cost Analysis

An examination of the costs related to serving a customer or customer group, used to inform pricing strategies and customer relationship management.

Order Fulfillment Department

A sector in a company tasked with handling and distributing orders to clients.