Which of These Statements Regarding the Role of Salespeople Is

question 22

Multiple Choice

Which of these statements regarding the role of salespeople is most accurate?

• A) Salespeople can identify creative solutions to customer problems.
• B) Salespeople have little say in a company's account management policies.
• C) Salespeople truly know their customers and therefore are the best resource for segmenting and selecting target markets.
• D) Salespeople are the most highly trained of all a firm's employees and therefore have the greatest job security.
• E) Salespeople are traditionally given greater authority than other company employees and therefore can offer customers the best financial terms for their purchases.

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Definitions:

Signaling

The act of conveying information indirectly through actions or signals rather than direct communication.

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Insurance that provides wage replacement and medical benefits to employees injured during employment in exchange for mandatory relinquishment of the employee's right to sue their employer.

Factor-Comparison Method

A job evaluation method that determines the relative value of a job by comparing it with factor levels in other jobs.

Job-Comparison Chart

A visual tool used to compare different jobs based on specific criteria, such as responsibilities and required skills.