CRM Is an All-Encompassing Management Tool That Uses Technology to Eliminate

question 8

Essay

CRM is an all-encompassing management tool that uses technology to eliminate many of the problems associated with non-computerised methods.Discuss.

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Definitions:

4E Framework

A marketing concept focusing on four components: Engage, Educate, Experience, and Entertain, used to create more effective marketing strategies.

Engaging

Capturing and holding interest or involvement, often used to describe interactive or captivating content or activities.

Social Media

Platforms and technologies that enable users to create, share content, and participate in social networking online.

Exciting

Eliciting a lively and enthusiastic emotion, often used to describe something that stimulates interest or anticipation.