Alana Pierce Is the Director of Membership Programs for the Tammerline

question 54

Multiple Choice

Alana Pierce is the director of Membership Programs for the Tammerline Zoo. She develops the programs and sells them to zoo visitors. The programs are tiered and include discounts and special perks for members.
-Which of the following is a simple tool that would most likely ensure that Tammerline Zoo provides excellent customer service?

• A)blog
• B)extranet
• C)call report
• D)customer survey
• E)expansion selling

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Definitions:

Hypertension

A medical condition characterized by consistently high blood pressure, which can increase the risk of heart disease, stroke, and other health problems.

Acute Asthma Event

A sudden and severe exacerbation of asthma symptoms, requiring immediate medical attention to relieve breathing difficulties.

Bronchodilator

A medication that makes breathing easier by relaxing the muscles in the lungs and widening the airways (bronchi).

Corticosteroid

A class of steroid hormones that are produced in the adrenal cortex or made synthetically, used especially as anti-inflammatory and immunosuppressant agents.