Which of the Following Is Another Benefit to a Salesperson

question 7

Multiple Choice

Which of the following is another benefit to a salesperson of learning to style flex,aside from putting the customer at ease?

• A)Style flexing improves a salesperson's acting skills,which helps the salesperson to persuade reluctant buyers to place orders.
• B)Paying attention to the customer's communication style helps the salesperson better understand the customer's product or service needs.
• C)Additional time spent with a customer helps the salesperson to create a positive relationship that will likely result in closing the sale.
• D)Customers are more likely to purchase from salespeople who seem successful,so it is important for salespeople to make sure that their own personal styles are current.
• E)Style flexing allows a salesperson to divide customers into four groups,write one script for each,and standardize sales calls.

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Definitions:

Exhilaration

Exhilaration is a feeling of excitement, happiness, or elation, often resulting from an engaging or stimulating experience.

Endorphins

Natural pain-relieving chemicals produced by the brain that also promote feelings of pleasure and well-being.

Physically Exhausting

Refers to the state of extreme physical fatigue often resulting from demanding activity or exertion.

Acetylcholine

A neurotransmitter in the central and peripheral nervous system, involved in muscle activation, memory formation, and learning.