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Olivia Is the Manager of Human Resources for Zappos

question 78

Multiple Choice

Olivia is the manager of Human Resources for Zappos.com. She is currently reviewing the sales force compensation method used at Zappos.com to determine if there is a better way to manage compensation. Olivia knows that the ____ method is easy to administer, yields more predictable selling expenses, and provides sales managers with a large degree of control over salespeople.


Definitions:

Work Assignments

Specific tasks or duties assigned to employees or team members as part of their job responsibilities.

Control Over Work

The extent to which employees have the power to make decisions about their work processes, schedules, and environment.

Gainsharing

A performance-based compensation strategy that rewards employees for contributing to improved productivity or cost savings within their team or organization.

Employee Share Ownership Plans

Programs that enable employees to become partial owners of the company they work for by purchasing or receiving shares.

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