In the Context of Training Customer Personnel, Which of the Following

question 51

Multiple Choice

In the context of training customer personnel, which of the following is true of a salesperson's role?

• A) The salesperson must use the training sessions to persuade customers to provide referrals.
• B) The salesperson must cover up mistakes made by the training team.
• C) The salesperson must serve as a facilitator to ensure that all of the parties are properly introduced.
• D) The salesperson must use the training session to persuade the customers to buy more products.
• E) The salesperson is solely responsible for customer training even when the product is technical.

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Definitions:

Landing Gear

The undercarriage of an aircraft or spacecraft, designed for use during the landing or launch phase.

Dolly Legs

refer to the retractable supports found on trailers or towed vehicles that stabilize and hold the front of the trailer when it is not attached to a towing vehicle.

Performance Standards

Specified criteria that set the expectations for the functionality and effectiveness of a product, service, or system.

NAFTA Highways

A network of highways in North America designed to promote and facilitate trade and mobility between NAFTA member countries: the United States, Canada, and Mexico.