Which of the Following Is NOT an Example of a Service

question 1

Multiple Choice

Which of the following is NOT an example of a Service Request?

• A) A user calls the Service Desk to order a toner cartridge
• B) A user calls the Service Desk because they would like to change the functionality of an application.
• C) A Manager submits a request for a new employee to be given access to an application
• D) A user logs onto an internal web site to download a licensed copy of software from a list of approved options

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Definitions:

Integrally Involved

Being essential or fundamental to the entirety of a process, activity, or existence.

Making Judgments

The process of forming opinions or conclusions about people, situations, or objects based on the information available, experiences, and reasoning.

Intergenerational Aspects

Concerns or elements that affect multiple generations within families or communities.

Family Structure

The organization and patterns of relationships, including roles and responsibilities, among family members.