Examlex
________ involves the use of telephone operators to attract new customers or contact existing customers to ascertain satisfaction levels or take orders.
Tactical Planning
Short-term, detailed planning that focuses on the current operations of an organization and how to optimize them.
Middle Managers
Individuals in an organization responsible for managing entry-level employees while reporting to higher-level management, often playing a key role in implementing the company's policies and plans.
Supervisory Managers
Managers who have direct oversight over the work of frontline employees, focusing on monitoring and directing day-to-day operations.
First-line Managers
Managers at the lowest level of an organization who direct day-to-day activities of employees.
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