Harold Timmons Is in a Position to Close a Large

question 38

Multiple Choice

Harold Timmons is in a position to close a large sale if he conceals certain information that the customer needs to make an intelligent buying decision. Harold's sales manager encourages him to withhold the information and says,"You will not be breaking any law."Which of the following statements would most likely help Harold in this situation?

• A)A salesperson's ethical sense must extend beyond the legal definition of right and wrong.
• B)Cooling-off laws prevent customers from being harmed by unethical salespeople.
• C)The code of ethics established by management justifies all ethical and unethical choices.
• D)The firm's moral tone is established by salespeople who have daily customer contact.
• E)An action is ethical if a salesperson can defend it successfully to a group of peers.

---

Definitions:

Contextual Intelligence

The ability to understand the limits of our knowledge and to adapt that knowledge to an environment different from the one in which it was developed.

Acquire

To learn or develop (a skill, habit, or quality) over time, often through experience or instruction.

Anthropomorphism

The attribution of human traits, emotions, or intentions to non-human entities, including animals, objects, or deities.

Human Qualities

Characteristics, traits, or attributes that are considered inherent or typical of humans, such as empathy, creativity, and the ability to reason.