Which Style Flexing Technique Is Most Appropriate for a Salesperson

question 50

Multiple Choice

Which style flexing technique is most appropriate for a salesperson to use in the presence of an emotive customer?

• A)Cite research and statistics.
• B)Avoid an open display of enthusiasm.
• C)Avoid wasting time on rapport-building.
• D)Take a slow,business-like,and formal approach.
• E)Provide support for the customer's opinions and ideas.

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Definitions:

Strategic Cost Management

The process of reducing operational costs in a way that is aligned with the overall strategic goals of the organization, enhancing its value and competitiveness.

Bottleneck Items

Items or processes that limit or delay the flow of production or service delivery due to their limited capacity.

High Risk

Situations or ventures involving a significant possibility of loss, failure, or negative outcomes, often accompanied by the potential for high rewards.

Value Engineering

A systematic method to improve the "value" of goods or products and services by using an examination of function.