Tara Is Developing a Presentation Strategy

question 53

Multiple Choice

Tara is developing a presentation strategy.She includes establishing objectives for the sales presentation,providing outstanding customer service,and:

• A)developing a prospect base.
• B)preplanning activities.
• C)overhead design procedures.
• D)enquiring about referrals.
• E)developing the presale presentation plan.

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Definitions:

Human Motivation

The study of what drives people to engage in certain behaviors and pursue various goals.

Strivings

Persistent efforts or endeavors towards achieving long-term goals or fulfilling needs.

Expectancies

Expectancies are beliefs about the likelihood of future events happening, which can influence behavior and outcomes.

Current Concern

A present matter or interest that occupies an individual's attention and thought.