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Survey Questions Should Not Be Used to Collect Factual Information

question 1

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Survey questions should not be used to collect factual information that can be acquired from other sources prior to the sales call.


Definitions:

Patient Self-Determination Act

A federal law that ensures patients are informed of their rights to make decisions regarding their medical care, including the right to accept or refuse treatment.

Living Will

A legal document that outlines an individual's wishes regarding medical treatment in circumstances where they are unable to communicate their decisions.

Admission

Admission refers to the process of formally entering or being accepted into an institution, organization, or facility, such as a hospital, school, or program.

Nursing Ethics

The principles and values that guide the behaviors and decisions of nurses in their professional duties.

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