Which of the Following Statements About Obtaining Commitment Is FALSE

question 73

Multiple Choice

Which of the following statements about obtaining commitment is FALSE?

• A)Any skill is performed best with a positive attitude.
• B)Customers dislike salespeople who display confidence in themselves, their products, and the company they represent.
• C)Attempts to gain commitment must be geared to the varying reactions of each buyer.
• D)All prospects expect enough information from the salesperson to enable then to evaluate the good or service properly.
• E)Aggressive salespeople control the sales interaction but often fail to gain commitment because they prejudge the customer's needs.

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Definitions:

Flow

A mental state of operation in which a person performing an activity is fully immersed in a feeling of energized focus, full involvement, and enjoyment.

Nirvana

In Buddhism, a transcendent state of ultimate peace and highest happiness, free from suffering, desire, and the cycle of death and rebirth.

Rogerian Psychotherapists

Practitioners of a humanistic approach to psychotherapy developed by Carl Rogers, emphasizing a non-directive, empathetic environment to facilitate clients' growth and resolve.

Unconditional Positive Regard

An attitude of total acceptance and support towards another person, regardless of their actions or feelings.