For a Salesperson Trying to Grab the Attention of a New

question 70

Multiple Choice

For a salesperson trying to grab the attention of a new customer,it is desirable to:

• A) call the customer by a friendly nickname.
• B) use the customer's name in every second sentence of the meeting.
• C) learn to pronounce the customer's name correctly.
• D) use standard language like "Sir" or "Ma'am" in order to show respect.
• E) request the customer to introduce himself in the sales meeting.

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Definitions:

Morphemes

The smallest units of language that carry meaning.

Phonemes

The smallest units of sound in a language that distinguish one word from another.

Linguistic Heuristics

Mental shortcuts or rules of thumb that help individuals quickly understand and make decisions based on language use.

Morpheme

The smallest grammatical unit in a language that carries semantic meaning.