How Do the Voice Characteristics of a Salesperson Affect Communication

question 59

Essay

How do the voice characteristics of a salesperson affect communication?

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Definitions:

Mowrer

Psychologist O.H. Mowrer, known for his theories on learning and contributions to behavior therapy, especially in the treatment of fears and enuresis.

Obsessive-Compulsive Disorder

A mental disorder characterized by persistent, unwanted thoughts (obsessions) and repetitive behaviors (compulsions).

Claustrophobia

An anxiety disorder characterized by an intense fear of being enclosed in a small space or unable to escape, leading to panic.

Psychogenic Fugue

Psychogenic Fugue, also known as dissociative fugue, is a psychological state in which a person temporarily loses their sense of personal identity and impulsively wanders or travels, often forgetting their past.