Two Unique Capabilities of Internet Technology,________,promote and Sustain Customer Relationships

question 167

Multiple Choice

Two unique capabilities of Internet technology,________,promote and sustain customer relationships.

• A)choice and control
• B)cost and convenience
• C)interactivity and individuality
• D)communication and information
• E)choice boards and collaborative filtering

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Definitions:

Inferior Good

Items for which demand falls when the income levels of buyers go up, unlike standard goods that see an increase in demand with rising incomes.

Income Effect

How shifts in the financial status of individuals or whole economies affect their purchasing desires for specific goods or services.

Price Increase

An increase in the price of products or services.

Income Effect

Variations in income for persons or within economies and how these variations modify the demand for goods or services.