There Are Three Key Reasons for Putting the Customer into Customer

question 210

Multiple Choice

There are three key reasons for putting the customer into customer solutions in selling: Considerable time and effort is necessary to fully understand a specific customer's requirements, effective customer solutions are based on relationships among sellers and buyers, and __________, thereby creating value for them.

• A)ultimately, it is the customer who converts a lead into a sale
• B)adaptive selling; only the customer knows how much they are willing to pay for any given solution
• C)consultative selling is central to providing novel solutions for customers
• D)only the customer knows when the solution has finally been found
• E)customers who participate in the customer solutions process are more forthcoming with information

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Definitions:

Cognitive Processes

Mental activities involved in acquiring, processing, and storing knowledge, including perception, thinking, memory, and reasoning.

Expect Good Grades

The anticipation or belief that one will receive high marks or succeed academically.

Conditioned Response

A learned reaction to a previously neutral stimulus that has been repeatedly presented along with an unconditioned stimulus.

Flap Their Wings

A phrase describing the action birds, and some insects, perform to take off, fly, or maintain altitude by moving their wings up and down.