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John Devos wants to give a presentation to retailers on the new line of angular washing machines launched by his company. At what stage in the presentation should John include some tips for selling these washing machines to end users?
Opposing Forces
Conflicting forces or interests that are in direct competition or disagreement with each other, often necessitating a resolution.
Inducing Change
The process or action of causing a shift in behavior, condition, or pattern, often aiming for improvement or adaptation.
Expert Power
The influence or authority a person holds as a result of their expertise, knowledge, or skill in a particular domain.
Referent Power
A form of influence that derives from the admiration or respect one commands from others, leading to a desire to emulate the influencer.
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