After Losing a Client to a Competitor, a Salesperson Should

question 136

Multiple Choice

After losing a client to a competitor, a salesperson should strive to:

• A) call the customer every day to schedule a sales presentation.
• B) criticize competitors during a meeting with the customer.
• C) request an arbitrator to negotiate a new contract.
• D) determine the reason for losing the account.
• E) categorize the client as an orphan account.

---

Definitions:

Problem-Solving Tasks

Tasks designed to assess or enhance an individual's ability to identify solutions to complex or simple issues.

Memorable Events

Significant occurrences or experiences that leave a lasting impression and are retained vividly in memory.

Timeline

A linear representation of key events or milestones in chronological order.

Selective Optimization With Compensation

A strategy where individuals focus on optimizing their best abilities and skills while compensating for declines in other areas, often used in the context of aging.