After Losing a Client to a Competitor, a Salesperson Should

question 136

Multiple Choice

After losing a client to a competitor, a salesperson should strive to:

• A) call the customer every day to schedule a sales presentation.
• B) criticize competitors during a meeting with the customer.
• C) request an arbitrator to negotiate a new contract.
• D) determine the reason for losing the account.
• E) categorize the client as an orphan account.

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Definitions:

Marginal Rate

Refers to the rate at which one quantity changes with respect to a change in another, commonly used in economics to describe the marginal rate of substitution or marginal rate of transformation.

Indifference Map

A collection of indifference curves that graphically represent a consumer's preferences across different combinations of two goods.

Space

The infinite extension of the three-dimensional region in which all matter exists.

Acceleration

in physics, refers to the rate of change of velocity of an object with respect to time.