There Are Six Commonly Used Techniques to Deal with Objections

question 347

Multiple Choice

There are six commonly used techniques to deal with objections: acknowledge and convert the objection;postpone;agree and neutralize;__________;denial;and ignore the objection.

• A)redirect the conversation
• B)defer to a supervisor
• C)probe by asking additional questions
• D)accept the objection
• E)distract by identifying competitor shortcomings