If the Purpose of the Service Blueprint Is Service Redesign,the

question 39

Multiple Choice

If the purpose of the service blueprint is service redesign,the blueprint should be examined:

• A) As a whole
• B) Vertically,from the top to the bottom
• C) From left to right
• D) Vertically from the bottom to the top
• E) From right to left

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Definitions:

Diethylstilbestrol

A synthetic estrogen that was formerly prescribed to prevent miscarriages and other pregnancy complications before its connection to serious health risks in offspring was discovered.

Teratogens

Substances or elements that lead to fetal or embryonic developmental issues or congenital anomalies.

Blastocyst

A blastocyst is an early stage in the development of an embryo, consisting of a sphere of cells surrounding a fluid-filled cavity and the cluster of cells from which the embryo will develop.

Placenta

An organ that develops in the uterus during pregnancy, supplying oxygen and nutrients to the growing baby and removing waste products.