SPIN and Active Listening Techniques Are Used to Find Out

question 38

True/False

SPIN and active listening techniques are used to find out and understand the personal and professional needs of an internal customer.

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Definitions:

Persuasive Messages

Persuasive messages are communications designed to convince or influence an audience to accept a certain viewpoint or to take a specific action.

Application Letter

A document sent with one's resume to provide additional information on one's skills and experience, typically part of a job application.

Job Offer

A job offer is a formal proposal by an employer to a job candidate to work in a specific position under agreed-upon terms and conditions.

Time Extension

An additional period of time given beyond the original deadline or schedule.