Which of the Following Is Appropriate When E-Mailing Customers

question 8

Multiple Choice

Which of the following is appropriate when e-mailing customers?

• A) Do not be afraid to send bad news via e-mail.
• B) Use flaming when appropriate in e-mails.
• C) If you want to make sure that a message is understood, write it in all capital letters.
• D) Use dates, salutations, and friendly closes in e-mails.
• E) Send the same message several times to make sure that it reaches the intended receiver(s).

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Definitions:

Public Subsidy

is financial assistance provided by the government to organizations, individuals, or industries to support services or activities in the public interest.

Tuition Payment

The process of paying for instruction, especially in formal education settings like colleges or universities.

Nonpublic School

An educational institution that operates independently of the public school system, often funded through tuition fees and private contributions.

ADHD Rates

The prevalence or frequency of Attention Deficit Hyperactivity Disorder within a population.