Zappos Offers Value to Its Customers by

question 21

Multiple Choice

Zappos offers value to its customers by

• A) offering the best selection of shoes and the best service to online shoppers.
• B) designing shoes for every type of occasion.
• C) dividing all their customers into two distinct segments: people shopping for low price and people shopping for style.
• D) offering the best access to fashionable shoes through multiple channels of distribution.
• E) maintaining the simplest method of pricing to make the purchase process easy.

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Definitions:

Cyclic Side Chain

A side chain forming a ring structure within a larger molecule, contributing to the molecular functionality and properties.

Nylon

A durable synthetic polymer, primarily used in the production of fabrics, plastics, and fibers.

Rayon

A semi-synthetic fiber made from regenerated cellulose, used in a wide variety of textiles and clothing.

Carboxylic Acid

Organic acids characterized by the presence of at least one carboxyl group, playing significant roles in biochemistry and industry.